Privacy Policy
Last Updated: 06/10/2025
Welcome to ABDigitizing. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, www.abdigitizing.com, purchase our products, or use our services.
1. Information We Collect
We collect information to provide and improve our services, process your orders, and ensure a secure and personalized experience.
A. Information You Provide to Us:
- Account Information: When you create an account, we collect your name and email address.
- Order Information: When you place an order, we collect details about the products you purchase (designs, services, or courses) and your billing information.
- Communications: When you contact us for customer support or inquiries, we collect the information you provide in your communications.
B. Payment Information:
Your payment security is a top priority. We do not store your full credit card details on our servers.
- Credit Card Payments (via PayU Latam): When you pay by credit card, your payment details are processed directly by our secure payment partner, PayU Latam. They use industry-leading tokenization, which means your sensitive card data is sent directly to their secure vault, and we only receive a secure, non-usable “token” to confirm the payment.
- PayPal & Other Methods: If you choose to pay via PayPal or other external gateways (like PSE), you will be redirected to their website to complete the payment. Your financial data is handled directly by them according to their own privacy policies.
C. Information We Collect Automatically:
As you navigate our site, we automatically collect certain technical data to ensure security, prevent fraud, and facilitate your order. This includes:
- Device and Connection Information: Your IP address, browser type and version, operating system, and device type.
- Usage Data: Information about how you use our website, such as the pages you visit and the links you click. This data is required by our payment processors for fraud analysis.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Fulfill Your Orders: To process your payments, deliver your digital files, provide access to your courses, and perform our custom digitizing services.
- To Provide Customer Support: To respond to your questions and resolve any issues.
- To Maintain and Improve Our Site: To analyze usage trends, improve the user experience, and develop new products and features.
- For Security and Fraud Prevention: To protect our website, our business, and our customers from fraudulent activity.
- To Comply with Legal Obligations: To maintain records as required by law for tax and accounting purposes.
3. How We Share Your Information
We do not sell or rent your personal information. We only share it with the following trusted third-party service providers who help us operate our business:
- Payment Processors: PayU Latam and PayPal, to securely process your payments.
- Website Hosting & Platform Providers: To host and maintain our website.
- Legal Authorities: If required by law, court order, or to protect our legal rights.
These third parties are contractually obligated to safeguard your data and are not permitted to use it for any other purpose.
4. Data Security
We implement robust technical and administrative security measures to protect your data. Our website uses SSL (Secure Socket Layer) encryption to protect information in transit, and we rely on our payment partners’ advanced security for financial data.
5. Your Data Rights
You have rights regarding your personal data. You have the right to:
- Access the personal information we hold about you.
- Rectify any inaccurate or incomplete information.
- Request the erasure of your personal information (subject to our legal obligations to retain certain data).
- Object to or restrict certain types of data processing.
To exercise any of these rights, please contact us at info@abdigitizing.com.
6. Cookies
Our website uses cookies that are essential for its operation, such as keeping items in your shopping cart and maintaining your user session. By using our site, you consent to the use of these necessary cookies.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
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