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Contact ABDigitizing: three doors, one inbox
Pick the door that fits and Sebastián answers Monday to Saturday, typically within 2 hours in business hours. Please allow up to 24 hours; a confirmation e-mail arrives right away.
A quote for custom digitizing
Upload your artwork in the service form: vector files welcome, up to 25 MB. Your price arrives as a message in your account and you pay only when you agree.
An order, a download or a stitch problem
Your files, messages and delivery dates live in your portal. Open the order and use Chat About This Order; a clear photo of the stitch-out lets us fix it in one round.
A quick question
Payments, downloads and formats are already answered in the FAQ. Revisions are unlimited until the file is right; a change that goes beyond what was quoted is quoted separately.
No account yet? Your first quote request creates one (we e-mail you a link to set your password), or create it now at portal.abdigitizing.com/auth and write to us from there. Every account includes:
- Digitizing OrdersEvery design with its status and delivery date; pay the invoice from the same order.
- MessagesOne chat per order with Sebastián, with photos, files and voice notes; a reply from your e-mail lands in the same thread.
- True View and Thread MatchSee the delivered file stitch out on a fabric colour, then pull thread codes from 14 brands.
- My Files VaultAll your delivered files, ready to download again or convert to DST, PES, EXP, JEF, VP3, XXX or PEC.
Other ways to reach us
Most customers write on Messenger or by e-mail; both land with the same person.